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Your questions are important to us and we’re here to give you answers as quickly as possible. We promise to provide you a better banking experience with the best products and services, smart financial advice, and real people, you know and trust.
Phone
For Customer Service or to report fraud: call (866) 236-8744
For Online Banking Technical Support: call (877) 331-2998
To report a lost or stolen credit card: call (800) 445-9272
To report a lost or stolen debit card: call (855) 401-4599
To report a lost or stolen card, simply open your online banking account and choose “card management” (recommended). You can also click here to give us a call.
Email
For Online Banking Customers, log in for Secure Email.
If you’re new to Central Bank and would like to meet with us in person, find a branch near you.
Please remember that regular email is not secure against interception!
If your email includes confidential personal information such as account numbers, your credit or debit card number or your social security number you should send this information via securemail.
Registered customers may email us securely by logging in to Online Personal Banking or Online Business Banking and selecting the securemail link from the menu.
Conveniently make your loan payment with a debit card or electronic check! Get started by clicking 'Continue' below¹.
¹ Additional service fee applies. By clicking 'Continue', you will leave our website and enter a site specific to making your loan payment via a debit card or electronic check.
